Real examples of process intelligence, automation, and custom systems in action. Client details have been anonymized to protect confidentiality.
"We knew our processes were inefficient, but we didn't realize how much time we were wasting until Linklocal mapped it all out."
A mid-size manufacturing company with 80 employees was struggling with order processing. From receiving a customer order to beginning production took an average of 3 business days. This delayed delivery times and frustrated customers.
The company had grown from 15 to 80 employees over 5 years, but their processes hadn't evolved. Everything still required manual handoffs, email chains, and spreadsheet updates across multiple systems.
Phase 1: Process Mapping (3 weeks)
Phase 2: Redesign (2 weeks)
Phase 3: Implementation (8 weeks)
Order processing time dropped from 3 days to 4 hours. The team could handle 40% more orders with the same headcount. Customer satisfaction improved measurably due to faster turnaround.
Key Insight: The biggest impact came not from the automation itself, but from mapping the process first. Understanding the workflow revealed that most delays were organizational, not technical.
An import/export company working with suppliers in 4 countries had no single view of their supply chain. Information was scattered across supplier portals, shipping systems, customs platforms, inventory management, and email.
When customers asked "where is my order?", it took 30-60 minutes to piece together the answer. Missing shipments were discovered days late. The team spent more time hunting for information than solving problems.
We built a custom dashboard that integrated all 5 systems and presented unified visibility. Not a complex enterprise platform — just clean Python scripts and a simple web interface showing:
The team could answer "where is my order?" in under 30 seconds. They caught delays early enough to communicate proactively with customers. Supplier issues became visible immediately instead of after the fact.
Investment: €32,000 for design and implementation. ROI: Paid back in 5 months through time savings and reduced firefighting.
An accounting firm was manually processing 200+ invoices per week. Staff spent 15+ hours on data entry, validation, and routing. The work was tedious, error-prone, and prevented the team from focusing on higher-value client work.
We implemented intelligent document processing using OCR and business rules:
85% of invoices now process automatically with no human intervention. The remaining 15% (complex cases, exceptions) get flagged for review. The team saves 12+ hours per week and can focus on client advisory work.
Important Note: This wasn't about replacing people. It was about freeing them from soul-crushing busywork to do the analytical and client-facing work they were hired for.
No solution was prescribed before we understood the actual problem. We mapped reality first, designed solutions second.
Not over-engineered enterprise platforms. Simple, effective solutions that solved the specific problem at hand.
Technology served the team, not the other way around. We automated the tedious work so people could do meaningful work.
Every project had clear, quantifiable impact. Time saved, costs reduced, capacity increased, quality improved.
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